Water/Sewer bills will be issued quarterly, January 1st, April 1st, July 1st and October 1st. Any bill not paid by the 30th of the issuing month, will be assessed a 5% late penalty fee; on the 8th, an additional 5% will be added to any unpaid balance and on the 15th, an additional 5% will then be added to any unpaid balance after January 31st, April 30th, July 31st and October 31st. After the 15th, a late Water/Sewer bill will be mailed to anyone with an outstanding balance and will be due by the 22nd. Water shut-off is scheduled after the 22nd. If water service is interrupted for non-payment, there will be an additional restoration fee of $50.00, to reconnect water service. On the day of water shut off only cash payments will be accepted at reception. Credit Card transactions can be performed on the City website. Questions regarding your bill, can be directed to the Water/Sewer Department at 410-751-1100, ext.100 or 101. Payment arrangements are available to property owners ONLY and must be made prior to the 30th of the issuing month.
**When payment arrangements are made, 10% of your total balance must be paid at the time the payment arrangement is signed**
As of July 1, 2019, water and sewer rates are $7.25 per 1,000 gallons and the sewer rate will be at $14.24 per 1,000 gallons. The rate increase is based on the adopted resolution passed in 2011 to fund low interest rate loans secured to pay for needed public water and sewer improvement projects. Questions regarding the increase can be directed to the City Clerk’s office at 410-751-1100.
MONTHLY PRE-PAYMENT PLAN
Please keep in mind, paying monthly on your water/sewer bill account continues to be an option for your household budget. Please be sure your account number is referenced at time of payment. All payments collected prior to the quarterly billing will be reflected on your account with the net balance due. Any over payments will remain on your account as a credit toward your next quarterly bill. If you want an annual average, please call City Finance office at 410-751-1100.
DEAR PROPERTY OWNERS
The City of Taneytown would like to take this opportunity to clarify the policy on estimated water bills. We obtain quarterly water readings remotely via a radio read. We do not need to enter your home for this reading. If we are unable to obtain the radio read an estimated usage bill is calculated and mailed with the following note: METER CHECK DUE NOW - CALL ASAP. This is typically caused by a battery failure or a battery that is about to fail and requires us to enter your home. If your bill has this note, please contact the City office at 410-751-1100, immediately, so that we can schedule a time to physically check the meter, obtain an actual read and/or complete needed repair, so we can obtain future radio reads. This process should take approximately 10 - 15 minutes. All you need to do is allow us a clear passage to your water meter in your home. Thank you in advance for your cooperation.